Customer Experience
My Aged Care is the starting point to access Australian Government-funded aged care services. The phone line and website can help older Australians, their families and carers to get the help and support they need. Here is ...
One man turned nursing home design on its head when he created this stunning facility. An Ingenius and Functional Nursing Home Design for Your Inspiration. Norma who’s 92 had a particularly odd routine. Every night ...
We all know it’s challenging to worry for somebody with Alzheimer’s or dementia. In fact, you’ll be able to consider it a full-time job already. It can take only an instant of it slow to ...
Improving how patients communicate with their clinicians may feel like sending a search party into a black hole. Communication in Healthcare. With today’s preference for instant communication via text and the laundry list of app-based ...
Tasks have multiplied, but so have spirits. Holland Park Meals on Wheels is operating at level “full-speed-ahead” as we’ve taken on 44 new clients, two new runs to cover the suburbs and altered procedures to ...
No wonder isolation’s so tiring. All those extra, tiny decisions are taxing our brains Shutterstock Anxiety, depression, loneliness and stress are affecting our sleep patterns and how tired we feel. But we may be getting ...
The Australian Government is urging all people with chronic health conditions to not neglect their regular health care and to still see their doc or specialist about the management of their conditions. While COVID-19 is ...
As of today, there are currently 220,000 confirmed cases of coronavirus worldwide. With over 9,000 deaths, it is a growing concern for everyone who are afraid to catch the virus. But, there is still good ...
People with a diagnosis of dementia can struggle to distinguish items due to the lack of colour contrast – think the white diet on a white plate. It’s everywhere in aged care, and with diminished ...
Acceptance and commitment therapy (ACT) shows promise for treating fear of cancer recurrence in women who have survived breast cancer. The first of its kind study by researchers from Regenstrief Institute, Indiana University, Butler University ...
TWO former sports executives are driving a start-up in the disability sector after identifying “huge gaps” in the provision of services under the National Disability Insurance Scheme. Former Australian Sports Commission managers Kellie Puxty and ...
Bullying in the aged care sector isn’t a new problem in Australia, but it’s a growing one. Just ask anyone who works in the industry. Disturbing stories of intimidated, overworked staff, cruelty to patients, worried ...