Customer Experience

COVID-19, Customer Experience, Healthcare, Learning - Function, Opinion
No wonder coronavirus isolation is so tiring. All those extra, tiny decisions are taxing our brains
Ben Newell May 4, 2020

No wonder isolation’s so tiring. All those extra, tiny decisions are taxing our brains Shutterstock Anxiety, depression, loneliness and stress are affecting our sleep patterns

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Aged Care, COVID-19, Customer Experience, Healthcare, Learning - Function
Australians should not neglect regular health care despite the coronavirus pandemic
Healthcare Channel Apr 20, 2020

The Australian Government is urging all people with chronic health conditions to not neglect their regular health care and to still see their doc or

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Aged Care, COVID-19, Customer Experience, Healthcare, Learning - Function
Woman who recovered from Corona Virus shares her experience to reassure others
Healthcare Channel Mar 20, 2020

As of today, there are currently 220,000 confirmed cases of coronavirus worldwide. With over 9,000 deaths, it is a growing concern for everyone who are

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Aged Care, Aged Care, Customer Experience, Healthcare, Learning - Function, Learning - Topics
Can coloured crockery increase oral intake in dementia! The studies say YES!
Nicole Smith Mar 6, 2020

People with a diagnosis of dementia can struggle to distinguish items due to the lack of colour contrast – think the white diet on a

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Customer Experience, Customer Experience, Healthcare, Hospitals, Hospitals/Clinics, Learning - Function, Learning - Topics, Operations
Acceptance and Commitment Therapy (ACT) shows promise of treating fear of Cancer recurrence
Healthcare Channel Nov 28, 2019

Acceptance and commitment therapy (ACT) shows promise for treating fear of cancer recurrence in women who have survived breast cancer. The first of its kind

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Aged Care, Customer Experience, Healthcare, Learning - Function, Learning - Topics, Science and Technology
Huge Gaps under the National Disability Insurance Scheme Inspires Start-Up App Boosted
Shelley Youman Nov 25, 2019

TWO former sports executives are driving a start-up in the disability sector after identifying “huge gaps” in the provision of services under the National Disability

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Aged Care, Aged Care, Customer Experience, Healthcare, Learning - Function, Learning - Topics
Bullying in Aged Care: a problem that’s not going away
Jessica Hickman Nov 20, 2019

Bullying in the aged care sector isn’t a new problem in Australia, but it’s a growing one. Just ask anyone who works in the industry.

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Customer Experience, Healthcare, Learning - Function, Learning - Topics, Science and Technology
New capsule can orally deliver drugs that usually have to be injected
Healthcare Channel Nov 19, 2019

MIT engineers designed a drug capsule that can carry insulin or other protein drugs and protect them from the harsh environment of the gastrointestinal tract.

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Customer Experience, Customer Experience, Healthcare, Learning - Function, Learning - Topics
Healthcare Providers’ May Have the Power to Influence How Patients Perceive the Effectiveness of a Treatment
Chai Chuah Nov 14, 2019

If a doctor expects a treatment to be successful, a patient may experience less pain and have better outcomes, according to a new Dartmouth study

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Customer Experience, Healthcare, Hospitals, Hospitals/Clinics, Learning - Function, Learning - Topics, Reels, Watch
WATCH: Arts for Wellbeing at Peter Mac
Healthcare Channel Nov 13, 2019

Peter Mac offers Arts for Well-being sessions for adult patients and carers. You’re invited to explore well-being through creative processes with an opportunity to reflect,

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Customer Experience, Healthcare, Hospitals, Learning - Function, Reels, Watch
Behind the Scenes: Peter Mac Kitchen
Healthcare Channel Nov 6, 2019

The kitchen is a hive of activity and produces thousands of freshly-cooked, nutritious meals every week – all personalised for every patient. A lot of

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Customer Experience, Customer Experience, Healthcare, Hospitals, Hospitals/Clinics, Learning - Function, Learning - Topics, Reels, Watch
Royal Adelaide Hospital – Outpatient Experience
Healthcare Channel Oct 29, 2019

At the new Royal Adelaide Hospital, Outpatient and Day Treatment services have been designed to provide a better experience for patients and their families. The

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Healthcare Channel – Sharing knowledge and resources for Australia’s health and aged care sector

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Healthcare Channel acknowledges the traditional custodians of the lands where we live, learn and work. We pay our respects to Elders past, present and emerging.

2024 All rights reserved. © Healthcare channel powered by Akolade.