Aged Care Opinion

The aged care system has failed Aboriginal people. Here’s what Elders say needs to change


The Royal Commission into Aged Care Quality and Safety recognised the aged care system has failed to provide culturally safe care for Aboriginal and Torres Strait Islander people as they age. It recommended major reforms, including active partnership with Aboriginal and Torres Strait Islander people.

The Australian government has also committed more funding for Aboriginal and Torres Strait Islander aged care services, with a focus on boosting the role of Aboriginal community-controlled organisations.

So what do older Aboriginal people need to age well? And how can aged care funding and systems enable that?

This was at the centre of our study, led by the Dharriwaa Elders Group in its long-term partnership with UNSW, known as Yuwaya Ngarra-li.
The study involved speaking with 22 Elders in the remote New South Wales town of Walgett about what ageing well means to them.

Elders are the ‘wellspring’ for younger people

Aboriginal Elders play an important role as community leaders and protectors of cultural heritage. This involves passing down knowledge and stories, leadership, care-giving and safeguarding family, community and intergenerational wellbeing. Supporting this aspect of ageing well is crucial. As one Elder explained:

Talking about our stories and storylines, and telling those stories […] It’s Aboriginal culture – it’s an oral system of educating people and giving people information. It’s part and parcel of Aboriginal life […] you know your stories, you know where you come from.

For Elders who have worked away from Walgett in various careers, this means a kind of “active retirement” – returning to Country to bring back knowledge and continue a legacy for future generations.

One said:

Once you have an education, you take it back to your community.

Addressing the ongoing impacts of colonisation

Elders explained how community health and wellbeing continue to be harmed by dispossession and climate change, drought and water insecurity:

When I think about ageing and culture, I think one of the big things that is on people’s minds, especially elderly Aboriginal people, is the fact that the rivers have dried up, and how that affects culture. To me, it’s like another wave of destruction of our culture.

Many Elders described experiencing institutional racism in mainstream services, including aged care services, and identified that current systems are not designed with consideration of the wellbeing of Aboriginal people:

I think there’s always been a difference in the aged care needs of Aboriginal people. We’re in a system, an English system, and I think our care needs are different. Not that we need to be in a building with four walls and just sit there. They don’t understand the Aboriginal way because they never learn it, we learnt their way.

Elders highlighted the need to acknowledge the intergenerational trauma of being placed in institutions for Aboriginal people, especially for survivors of the Stolen Generations who were taken from their families and put in government and church-run institutions.

A holistic concept of wellbeing

For Elders, wellbeing isn’t just about individual health. It also involves social, mental, physical, cultural, spiritual, political, family and community dimensions.

They saw the Dharriwaa Elders Group Centre – a space used for daily meetings, events, cultural exhibitions and other community activities – as vital:

People tell jokes, you come in here and have a yarn about different things. Makes you feel good when you come in here and talk to people.

Another said:

I think the Elders Group is important, that we have this organisation here, we’ve got people together of the same age group, the same mindset. You see it when older people are just around young people, they aren’t exercising their minds as much because they don’t know what they’re talking about. The older person doesn’t understand, and they’re just left there wondering. So if you’ve got similar age, similar thinking, they can have a conversation.

Elders saw staying politically engaged and active in the community through Aboriginal community-controlled organisations as crucial to wellbeing.

A culturally safe model of aged care

Elders talked passionately about how culturally safe aged care means being truly cared for, not just having your needs met. They described the traditional way of caring as based on being loved, valued, respected and safe. A culturally safe model of aged care would integrate these values into practice.

Elders felt strongly that mainstream models didn’t help show what aged care should look like. One said:

They’ve had the royal commission, and the report […] They did do some investigation of ageing Aboriginal people, but how do they fully know what to look at? Come and talk to us. What I mean by this is Closing the Gap – well, there is no such thing for ageing […] Because non-Aboriginal people, we can see they’re getting a bad deal.

Many feared becoming dependent on the aged care system.

Building community capacity in aged care

Walgett is a small remote community, which presents service delivery challenges. But enabling Elders to age on and care for Country, and to stay connected to extended family, would bring many benefits and opportunities.

For example, unemployment among Aboriginal people in Walgett is high; family and community members could be trained and employed to provide in-home support and transport for Elders:

Aboriginal people know their people […] Racism is a big thing and it does rear its head in ageing. Aboriginal people understand the way a person speaks, what they might mean, as opposed to say, a non-Aboriginal person, they wouldn’t understand it. Aboriginal people are closer to the language, to the extended family. They’d be good, to be trained up in aged care.

Local community-controlled organisations are ideally placed to do this, with appropriate resourcing.

What now?

Aged care reform is underway. The Dharriwaa Elders Group and others have raised concerns about a fee-for-service aged care funding model with NDIS-like individualised entitlements.

Elders’ perspectives could guide a different kind of policy and service design reform.

The Dharriwaa Elders Group is an example of how Aboriginal community-controlled organisations provide places to gather and connect, and share knowledge and humour. They can be a hub for community leadership and advocacy. Governments could resource such organisations across Australia to support Elders to age well on Country.

A whole of system approach is required. Elders told us any policy reform must focus not just on aged care, but also on the health, housing and social sectors. This is vital as a non-medical approach to ageing well, enabling Elders to stay on Country, in their community, connected to peers.

This research is leading to possible solutions already. For example, an award-winning Masters project arising from this research drew on what Elders said they needed to design a culturally led model of housing that could be built in Walgett and other remote communities. The Conversation

Ruth McCausland, Associate Professor, UNSW Sydney; Peta MacGillivray, Senior Research Fellow, UNSW Sydney; Sacha Kendall Jamieson, Lecturer in Social Work and Policy Studies, University of Sydney, and Virginia Robinson, Secretary of the Dharriwaa Elders Group, Indigenous Knowledge

This article is republished from The Conversation under a Creative Commons license. Read the original article.


ssociate Professor Ruth McCausland is UNSW Director of Yuwaya Ngarra-li, a community-led partnership with the Dharriwaa Elders Group in Walgett that grew from research collaboration on the incarceration of Aboriginal people with mental and cognitive disability. Ruth has worked over the past 25 years in the fields of criminology, evaluation, human rights and community development. Her research focuses on systemic and community-led responses to criminalisation and incarceration. Ruth is on the Board of the Community Restorative Centre and the NSW Committee of the Australian Evaluation Society, and an Associate of the UNSW Disability Innovation Institute and Australian Human Rights Institute.


Peta MacGillivray (BA/LLB; Grad. Dip Legal Prac; LLM; PhD Candidate) is a Kalkutungu and South Sea Islander lawyer and researcher based in the Faculty of Law and Justice at UNSW. Peta has worked as a researcher on a range of criminology, legal services and community development projects in NSW and across Australia. Peta was a Field Researcher and Project Manager on the ARC Linkage Project Indigenous Australians with Mental Health Disorders and Cognitive Disability in the Criminal Justice System (IAMHDCD). Peta’s former area of legal practice and current research specialisation is the legal needs of children and young people, particularly those experiencing social and economic disadvantage. Peta is passionate about Indigenous children and young people’s participation in community development work. Peta is the current Chairperson of the Community Restorative Centre NSW, the lead provider of specialist throughcare, post-release, and reintegration programs for people transitioning from prison into the community in NSW, and former company members and Director of the Aboriginal Legal Service NSW/ACT.


Dr Sacha Kendall Jamieson's research investigates social, cultural and ethical aspects of health across diverse contexts with a focus on marginalised populations. She is passionate about promoting qualitative approaches and post-structural analysis to understanding health and addressing health inequity. Her current research investigates the health of incarcerated Aboriginal women and issues for health and social service providers.


Virginia Robinson (BA/LLB/GDHM/RN) is a Gamilaraay woman from Walgett and Secretary of the Dharriwaa Elders Group. Virginia grew up and was educated in Walgett, before moving to Sydney to work as a registered nurse and midwife, and then Melbourne to study and work in criminal and constitutional law.

She returned to live in Walgett in 2003 and has since then been leading efforts with the Dharriwaa Elders Group to advocate for culture, language and heritage issues and improving access to justice for the Aboriginal community in Walgett.

Virginia is an author of multiple publications including the Briefing Paper on the core principles underpinning the Yuwaya Ngarra-li partnership between the Dharriwaa Elders Group and UNSW which are being community-led, culturally connected, holistic, strengths-focused and rights-based.


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