Australia’s residential aged care industry consists of an estimate of 902 companies that provide 200,689 residential places. Many aged care services are government subsidised to assist keep costs manageable and affordable.
Today on the Healthcare Channel, we list the biggest aged care providers in Australia.
How many aged care providers are there in Australia?
As of 2020, there are more than 3,000 aged care providers in Australia deliver care through nearly 9,000 services (outlets) (Figure 2). The sector comprises private (for-profit) providers alongside community-based and charitable providers, and state and territory and local government providers.
10 Biggest Aged Care Providers in Australia
Just a quick reminder that the aged care providers in this list are in alphabetical order.
#1 Allity Aged Care
Allity is a network of 44 homes located across Queensland, NSW, Victoria and South Australia with a collective experience of their management that makes us one of the most respected and established providers within the Australian aged care industry.
‘Allity’ is derived from the word “All’.
Contact:
Tel: (02) 9431 1000
Sydney
Level 1, 39 Albany Street
Crows Nest, NSW 2065
Melbourne
678 Victoria Street
Richmond, VIC 3121
#2 Arcare Aged Care
With a heritage in supported seniors’ living that dates back to 1969, Arcare is now one of the most innovative aged care providers in Australia.
Their first aged care residence was built in 1997 and since then they’ve grown to 36 throughout Victoria, Queensland and New South Wales. Each residence is fully accredited by the Australian Aged Care Quality Agency with services including 24-hour nursing, ageing in place, permanent care, sensitive (dementia) care and respite care.
A proudly family-owned business, they also provide care services in the home.
Contact:
All Enquiries: 1300 297 189
Fax Number: (03) 9559 9150
Address: 346 South Road, Hampton East, VIC 3188
Postal Address: PO Box 2468, Moorabbin, VIC 3189
#3 BlueCross
A leading private aged care provider, BlueCross has been providing a wide range of flexible and responsive aged care services across metropolitan and regional Victoria since 1993.
From residential care to in-home support and respite care, they are committed to helping older people live the best life possible every day. They currently operate 34 aged care residences in Victoria, supporting more than 2600 residents and over 1000 clients living in their own homes. BlueCross is proudly supported by over 4000 dedicated employees and hundreds of volunteers.
Contact:
Level 1, 117 Camberwell Road
Hawthorn East, VIC 3123
P.O. Box 255
Glen Iris, VIC 3146
T: (03) 9828 1200
E: office@bluecross.com.au
#4 Bupa
Bupa is a health and care company committed to helping our customers live longer, healthier, happier lives. We offer a broad range of services, including aged care and retirement, dental, optical, health insurance, and community wellbeing initiatives, to improve the health of all Australians.
Bupa Australia and New Zealand is part of the Bupa Group. We’re an international healthcare company. We reinvest profits into providing more and better healthcare for the benefit of current and future customers around the world.
Globally, we have 15.5 million health insurance customers, provide healthcare to around 14.5 million people in our clinics and hospitals, and look after over 22,000 aged care residents in our care homes and villages.
Contact:
134 135
(within Australia)
+61 3 9487 6400
(outside Australia)
Bupa
33 Exhibition Street
Melbourne, VIC 3000
Australia
#5 JAPARA
Japara’s unique approach to aged care is based on respect for the individual. It inspires them to develop smarter, better-designed homes; to employ more nurses so that more one-on-one time can be devoted to each resident, and to create truly personalised care plans. By treating each resident like family, and placing their best interests at the heart of everything we do, they’ve grown to be one of Australia’s most admired aged care providers.
Contact:
Japara Healthcare Limited
Q1 Building, Level 4
1 Southbank Boulevard
Southbank Vic 3006
PO Box 16082
Collins Street West Vic 8007
Phone: +61 3 9649 2100
Fax: +61 3 9649 2129
#6 McKenzie Aged Care Group
When they first started in aged care in 1998, the McKenzie family imagined creating what they’d want for those we loved. Their vision was to build warm, fun, and welcoming communities where residents received the very best in care, and people were not only cared for but cared about. Today, even though they have grown to become one of Australia’s leading aged care and retirement providers, each of our communities remains true to our family’s vision – from the staff they choose to the way they design their facilities, to the laughter and joy they share with our residents and their families.
Contact:
1300 854 672
Support Centre Brighton
(03) 9530 8603
Suite 1, 116 Martin Street,
Brighton VIC 3186
#7 Regis Healthcare
Formed in 1994, Regis is one of Australia’s largest providers of aged care services with expertise and experience in all areas of aged care. Over 6,000 Australians, in all states and the Northern Territory, call Regis home. With a focus on support and care for our residents, Regis has set new benchmarks in aged care. And they constantly upgrade our facilities to meet or exceed the standards required of contemporary aged care.
Contact:
Level 2, 615 Dandenong Rd, Armadale VIC 3143
PO Box 8373, Armadale VIC 3143
1300 998 100 | regis@regis.com.au
#8 Uniting Care
UnitingCare provides aged care, disability supports, health care, and crisis response in Queensland through Blue Care, Lifeline, The Wesley Hospital, St Andrew’s War Memorial Hospital, Buderim Private Hospital, and St Stephen’s Hospital. And we provide community, aged care, disability, and mental health support in the Northern Territory through ARRCS.
Contact:
Level 5, 192 Ann Street
Brisbane
QLD 4000
07 3253 4000
#9 Angelican Care
They’ve been operating since 1956 and have an outstanding reputation for the quality of care provided by our skilled and caring staff.
As the aged care ministry of the Anglican Church of Newcastle, they are a highly respected not-for-profit organisation operating aged care services throughout the Hunter, Central Coast, and Mid Coast regions. They’re about as local as you can get.
While their focus and presence is local, many of their innovative ideas and programs have contributed towards improving the standards of aged care services nationally.
Contact:
Anglican Care Corporate Administration
87 Toronto Road
Booragul NSW 2284
T 02 4958 0000
F 02 4950 8156
E accareenquiry@anglicancare.com.au
#10 Southern Cross Care
Established as a not-for-profit in 1968, Southern Cross Care (SA, NT & VIC) Inc has been providing quality aged care and retirement living services to members of our community for more than 50 years.
At Southern Cross Care, they understand that your needs are as individual as you and that they can change as you age. So they offer a wide range of quality services, available when and where you need them.
They are guided by our compassionate, capable, collaborative, and creative values, and their shared goal to support members of our community to be better for life.
Contact:
- Phone; 08 8291 8000
- Street Address; 25 Conyngham Street, Glenside, SA 5065 AUSTRALIA
- Postal Address; PO Box 155, Glen Osmond, SA 5064 AUSTRALIA
Sources:
- https://www.aihw.gov.au/reports/australias-welfare/aged-care
- https://thenewdaily.com.au/finance/retirement/2018/09/19/aged-care-profits-players/
