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Securing public venues, spaces & hubs to keep communities safe

25 - 27 May 2021 | Melbourne

In 2021, the challenge for venue operators, sport organisers, sport bodies, hosting entities, and large-scale organisers is to ensure they adapt to a changing public health and safety environment – while complying with the more stringent guidelines.

This “new normal” highlights the need to balance economic growth with the health and safety guidelines – forcing operators to think outside the box, identify new revenue streams, and ensure the safety and security of venues.

The fall-out from Covid-19 has adversely affected a massively-profitable sector that traditionally relied on high-volume attendees, corporate sponsorship, and funding to retain market share in a fiercely competitive space. The added layer of public health and safety places pressures to redefine how public places are managed, together with ensuring crowd control, surveillance and monitoring, and risk management.

With public health and safety in mind, Akolade has invited venue safety, security and emergency management professionals to share their front-line experiences to keep patrons, staff and industry partners safe.

Attend this forum and learn how to:

Improve the playbook for
venue safety and security

Tackle a public health crisis
through resilience

Balance revitalisation with health
and safety at the forefront

Reassess emergency management
and venue safety

Strengthen the tactical responses
in an emergency

Keep communities safe across major hubs,
venue and public events

Protect frontline staff from
occupational violence

Support a safe and fully-activated city

Speakers

Peter King
Chief Executive
Melbourne Convention & Exhibition Centre

Martine Letts
Chief Executive Officer
Committee for Melbourne

David Clarke
Chief Executive Officer,
Australian Institute of Health
and Safety & Member
Victorian Healthcare Worker Taskforce

 

Viaheslav Alekseev
Head of Project Management Division
FIVB Volleyball Men’s World Championship Russia 2022 Local Organising Committee (Moscow)

Cassandra Heredia
Chief of Operations II, Emergency Management
Los Angeles World Airports – Los Angeles INT’L Airport (Los Angeles)

Michael Roberts
Director Security, Safety and Precinct Operations
Melbourne Cricket Club

Toby Kent
Former Chief Resilience Officer
City of Melbourne
& Associate
Melbourne Sustainable Society Institute

Keith Wilson
Head of Security & Safety
Grand Hyatt Melbourne

Craig Buckingham
Team Leader Security Services
City of Melbourne

Ludo Campbell-Reid
Director, City Design & Liveability
Wyndham City Council, Melbourne

Anthony Traill
Recreation and Community Resilience
City of Port Phillip

Karolina Wojtasik
Coordinator Operations and Contracts, South Melbourne Market
City of Port Phillip

Martha Martin
Emergency Recovery Project Officer
Hume City Council, Victoria

Mario Kukec
Security Lead
Greater Metropolitan Cemeteries Trust

Wayne Braysford
CCTV Technical Officer, Community Services Branch, Camera Program
Logan City Council(Brisbane)

Dr Joel Spencer
Chief Executive Officer
The Drone Institute

Kostas Kyrifidis
President
Victorian Security Institute

Konrad Seidl
Alliance Manager, Community Safety and Amenity
City of Perth

Adam Leach
Security Systems Coordinator, Security & Transport, Campus Services
The University of Melbourne

Dr Tony Zalewski
Managing Director
Global Public Safety

Matthew Harrison
Group CEO, AFS Group
& Member
Restaurant & Catering Industry Association

Clive Dwyer
Director of Engagement
Committee for Melbourne

Wayne Middleton
Managing Director
Reliance Risk

Damien Comerford
Manager, Major & Special Events
The Royal Botanic Garden, Sydney

Associate Professor Michelle Ananda-Rajah
Consultant Physician, General Medicine & Infectious Diseases
Alfred Health

Glynn Powell
Business Development Manager
ASSA ABLOY AUSTRALIA

David Galea
Property & Infrastructure Manager
St Vincent’s Private Hospital Melbourne 

Daniel Joseph
National Sales Manager 
Sensatek

Agenda

08:00 AM | Registrations open 

Plenary 

08:50 AM | Opening remarks from the Chair
Kostas Kyrifidis, President, Victorian Security Institute 

09:00 AM Keynote | Imagining a new future in a coronavirus (Covid-19)

  • Exploring new business models, products and revenue streams across local, national and international markets
  • Assessing the core business and immediate loss of revenue, while targeting new opportunities
  • Focusing on the safety and well-being of employees, customers, stakeholders and the community

Peter King, Chief Executive, Melbourne Convention & Exhibition Centre 

09:30 AM | Case study: Tackling a public health crisis with forward-thinking security plans

  • How a 5-star hotel is managing its public safety action plan
  • What lessons were learned and how to take the path forward
  • Why working with public safety authorities and stakeholders is paramount Why working with public safety authorities and stakeholders is paramount
  • Which emergency and incident management responses have worked and why

Keith Wilson, Head of Security & Safety, Grand Hyatt Melbourne

10:00 AM | Mapping the future of resilient and sustainable cities

  • Making resilience integral to future city planning
  • Recovering from “acute shock events” while staying resilient
  • Building the blueprint for safer and more resilient cities

Toby Kent, Former Chief Resilience Officer, Resilient Melbourne & Associate, Melbourne Sustainable Society Institute 

10:30 AM | Panel Discussion: What does it take to make safety and security integral to your operations?

  • Why is security and safety integral to your operational strategy?
  • Where does workplace and venue safety fit into this mix?
  • Will a “one-size-fits-all” safety and security planning effort work

Dr Joel Spencer, Director, The Institute for Workplace Safety & CEO, The Institute for Drone Technology

Keith Wilson, Head of Security & Safety, Grand Hyatt Melbourne

Toby Kent, Former Chief Resilience Officer, Resilient Melbourne & Associate, Melbourne Sustainable Society Institute.

Mario Kukec, Security Lead, Greater Metropolitan Cemeteries Trust (GMCT) 

11:00 AM | Morning

Stream A: Tracking the impact of a health crisis on venue safety Stream Chair: Kostas Kyrifidis, President, Victorian Security InstituteStream B: Securing public places to keep communities safe Stream Chair: Wayne Middleton, Managing Director, Reliance Risk
11:30 AM11:30 AM

TECHNOLOGY INSIGHTS

Intelligent Locking Solutions

  • With technology moving at such a rapid pace, innovation is the single most important driver for organic growth and the backbone for ASSA ABLOY’s success in the market place.
  • People and business are moving to more of an electronic world.
  • Total door opening solutions seamlessly connected to the building. Safety and security in convenient and sustainable ways.

Glynn Powell, Business Development Manager, ASSA ABLOY AUSTRALIA

TECHNOLOGY INSIGHTS

What are analytics? 
Examples of when and how to use analytics within the operations of business; 

  • Marketing 
  • OH&S 
  • Business Optimisation 
  • Attributes to consider when using analytics 
Daniel Joseph, National Sales Manager, Sensatek
12:00 PM12:00 PM

Case study: Clarifying the role of consequence planning for industrial fires

  • Integrating consequence planning with security and safety
  • Securing the built environment
  • Protecting infrastructure across identified areas

Martha Martin, Emergency Recovery Coordinator, Hume City Council, Victoria

Assessing the potential of drone technology to monitor threats

  • Deploying drones to secure large venues · Investing in best-in-class drone technology
  • Utilising drones for workplace safety

Dr Joel Spencer, Director, The Institute for Workplace Safety & CEO, The Institute for Drone Technology

12:30 PM12:30 PM

Panel Discussion: Navigating the venue, safety and emergency management landscape

  • Identifying venue threats from different sources
  • Understanding and tackling new disruption
  • Mitigating future risk episodes

David Galea, Property & Infrastructure Manager, St Vincent’s Private Hospital Melbourne 

Martha Martin, Emergency Recovery Coordinator, Hume City Council, Victoria

Karolina Wojtasik, Coordinator Operations and Contracts, South Melbourne Market, City of Port Phillip

TECHNOLOGY INSIGHTS
1:00 PM1:00 PM

Networking Lunch & Exhibition Viewing

Networking Lunch & Exhibition Viewing
2:00 PM2:00 PM

Case study: Ensuring security for visitors at public market-places

  • Managing operational safety and contractual obligations
  • Assessing the public liability and risk
  • Working with stakeholders to secure sites

Karolina Wojtasik, Coordinator Operations and Contracts, South Melbourne Market, City of Port Phillip

Embracing the science to protect public places and communities

  • Controlling the risk of contagion in a fast-moving environment
  • Strengthening communication between health experts, government and business
  • Tackling occupational health and safety during a health crisis

Associate Professor Michelle Ananda-Rajah, Consultant Physician, General Medicine & Infectious Diseases, Alfred Health

2:30 PM2:30 PM

Workplace health and safety due diligence and responsibilities during Covid-19

  • The workplace as a transmission risk
  • Learnings from the Victorian health care worker taskforce during Victoria’s outbreak
  • Getting the right advice in an environment of rapid change

David Clarke, Chief Executive Officer, Australian Institute of Health and Safety & Member, Victorian Healthcare Worker Taskforce *Virtual

Building your risk, safety and emergency management readiness plan

  • Why risk management matters in the venue safety and security space
  • How to take a risk-based approach to managing threats and vulnerabilities
  • Which strategies work to integrate the risk and emergency management plans

Wayne Middleton, Managing Director, Reliance Risk

3:00 PM | Afternoon Tea & Exhibition Viewing

3:30 – 4:30 PM | Thought Leadership Roundtables

During these interactive sessions, delegates will be invited to join three 20 minutes preselected roundtables prior to the conference. These roundtables enable attendees to delve into issues that concern them. The roundtable sessions will provide participants with personalised take-aways for their own organisation. Pick 3 out of 6 roundtables:

1. Tracking developments in QR & bar-coding

2. Assessing the potential of surveillance and access control technology

3. Quantifying the ROI for CCTV platforms

4. Mapping the success rate of biometrics & ID

5. Forecasting the trends for drones in public places

6. Investing in contact tracing technology to manage outbreaks

4:30 PM | International case study: 2018 FIFA World Cup Russia™ Operational Readiness Exercise Program

  • Managing operational readiness across dispersed cities or time zones
  • Streamlining operations for large-scale sporting events
  • Sharing lessons from the FIFA World Cup

Viacheslav Alekseev, Head of PMO, FIVB Volleyball Men’s World Championship Russia 2022 LOC (Moscow) *Virtual

5:00 PM | Closing remarks from Chair and end of day one

8:00 AM | Registration opens

8:45 AM | Opening remarks from the Chair
Dr Tony Zalewski
, Managing Director, Global Public Safety

9:00 AM | Keynote: Reigniting Victoria’s economic recovery: the path forward

  • Learning from Victoria’s public health crisis
  • Taking the path forward to reignite the hospitality, arts & culture, sports, education, and tourism sectors
  • Balancing economic recovery with public health and safety

Martine Letts, Chief Executive Officer, Committee for Melbourne 

9:30 AM | Case study: Re-imagining cities with a focus on resilience, liveability and community safety

  • Unlocking the potential of safe and resilient cities
  • Working with planners and urban designers to secure citizens’ activities
  • Tackling the “wicked” policy problems to secure cities and communities

Ludo Campbell-Reid, Director, City Design & Liveability, Wyndham City Council

10:00 AM | International case study: Fast-tracking the tactical response during an emergency on airport property

  • Ensuring a safe and secure airport through uniform, high quality and consistent training standards
  • Providing staff with preparation, resources and knowledge to respond, assist and be accountable in an emergency
  • Understanding the roles and responsibilities of responding agencies and divisions
  • Managing the Airport Response Coordination Center, and Department Operations Center

Cassandra Heredia, Chief of Operations II, Emergency Management, Los Angeles World Airports – Los Angeles INT’L Airport (Los Angeles) *Virtual

10:30 AM | Panel Discussion: Strategies to create liveable, safe and well-monitored public spaces

  • How is the management of public spaces or environment evolving?
  • What is needed to balance open and free access with safety and security at the forefront?
  • Why integrate future planning with best-practice security and technology?

Wayne Braysford, CCTV Technical Officer, Community Services Branch, Camera Program, Logan City Council (Brisbane)

Matthew Harrison, Group CEO, AFS Group & Member, Restaurant & Catering Industry Association

Ludo Campbell-Reid, Director, City Design & Liveability, Wyndham City Council

11:00 AM | Morning Tea and Exhibition Viewing

Steam A – Playbook for venue safety and security

Stream Chair: Kostas Kyrifidis, President, Victorian Security Institute

Stream B – Outlook for community safety in public places

Stream Chair: Dr Tony Zalewski, Managing Director, Global Public Safety

11:30 AM11:30 AM

Case study: Assessing public video surveillance to monitor population movements and prevent crime

  • Modernising the CCTV program to keep communities safe
  • Mapping the potential value of public surveillance technology
  • Drawing the line between surveillance and privacy

Wayne Braysford, CCTV Technical Officer, Community Services Branch, Camera Program, Logan City Council (Brisbane)

Case study: Protecting Port Phillip’s iconic public spaces including St Kilda Beach from increased visitor volumes

  • Partnering with key stakeholders to keep venues and public realms safe
  • Delivering agile services that adapt to changes in the environment
  • Managing Councils’ role as land manager to comply with Covid-19 guidelines

Anthony Traill, Manager Open Space, Recreation and Community Resilience, City of Port Phillip

 12:00 PM 12:00 PM

Panel discussion: What is the new playbook for security and safety?

  • Managing the challenges of securing meetings and events
  • Focusing on emerging areas to meet health and safety protocols
  • Integrating security with the overall patron and venue safety

Michael Roberts, Director Security, Safety and Precinct Operations, Melbourne Cricket Club

Adam Leach, Security Systems Coordinator, Security & Transport, Campus Services, The University of Melbourne

Craig Buckingham, Team Leader Security Services, City of Melbourne

Panel discussion: Managing the phased resumption of public events

  • Tackling the public health risk for mass gatherings
  • Clarifying the public events’ framework for major cities
  • Managing the outdoor and indoor seating around social distancing

Anthony Traill, Manager Open Space, Recreation and Community Resilience, City of Port Phillip

Clive Dwyer, Director of Engagement, Committee For Melbourne

12:30 PM12:30 PM

Streamlining advocacy for security and safety – an industry perspective

  • Working with the Victoria Police and State Government on advocacy programs
  • Supporting high security standards across key industries
  • Building the staffing and security talent base to inspire confidence in end-users

Kostas Kyrifidis, President, Victorian Security Institute

Protecting frontline staff from occupational violence

  • Clarifying the parameters for crisis intervention and handling
  • Ensuring staff are protected from escalating violence in a proactive setting
  • Minimising staff’s exposure to aggression, threats or bullying

Dr Tony Zalewski, Managing Director, Global Public Safety

1:00 PM1:00 PM
Lunch and Exhibition Viewing Lunch and Exhibition Viewing
2:00 PM2:00 PM

Managing security and safety for sporting events

  • Tracking the key aspects for a safe and secure sporting event
  • Managing the complex interdependencies, stakeholders and resources
  • Securing the event footprint, including border control, public transport systems, policing, and training

Matthew Harrison, Group CEO, AFS Group & Member, Restaurant & Catering Industry Association

Case study: Strengthening the parameters for community safety and well-being

  • Developing and implementing strategies to keep communities safe
  • Streamlining the safety and amenity programs
  • Enabling residents and visitors to work, travel, live and play in safe spaces
2:00 PM2:00 PM

Case study: Managing security for large and complex organisations

  • Gaining a clear understanding of security planning
  • Streamlining the incidence reporting and tactical responses
  • Adapting security plans to a changing environment

Craig Buckingham, Team Leader Security Services, City of Melbourne

Case study: Managing campus-wide physical security across dispersed locations

  • Providing strategic support and advice on security infrastructure
  • Teaming with architects, project managers and contractors for major building construction and refurbishment
  • Managing security systems’ maintenance and project budgets

Adam Leach, Security Systems Coordinator, Security & Transport, Campus Services, The University of Melbourne

3:00 PM | Afternoon tea

3:30 PM | Case study: Taking a strategic approach to a safer city

  • Building on a SafeCity strategy – what works and why
  • Structuring and building on targeted operations
  • Reviewing key projects and sharing the lessons learned

Konrad Seidl, Alliance Manager, Community Safety and Amenity, City of Perth *Virtual

4:00 PM | Case study: Aligning events with community safety at the forefront

  • Strengthening the parameters for public health and safety
  • Delivering impactful events with variations in attendance
  • Working with stakeholders on the planning, implementation and delivery of events

Damien Comerford, Manager, Major & Special Events, The Royal Botanic Garden (Sydney)

4:30 PM Case study: Future-proofing the safety guidelines for sporting events

  • Strengthening the parameters for patron and venue safety
  • Streamlining the policing, security planning and stakeholder dialogue
  • Managing the precinct operations through proactive planning

Michael Roberts, Director Security, Safety and Precinct Operations, Melbourne Cricket Club

5:00 PM | Closing remarks from the Chair & Close of Conference00

9:00 AM – 12:00 PM | Workshop A: Managing occupational violence: Minimising risk for frontline staff

Building safer workplaces and communities is under the spotlight, against a backdrop of aggression or violence impacting front-line staff. This concern was highlighted during the corona virus pandemic, as workers at public venues, retail outlets, or hospitality settings faced aggression. This workshop offers a practical guide for professional to prepare for, defuse or manage risk in a volatile environment.

Key learnings:

  • Manage occupational violence and protect frontline staff
  • Build and communicate the message for safer workplaces and communities
  • Review current security guidelines across key properties and industry sectors
  • Plan for and manage occupational violence or aggression
  • Understand the risks from this aggression and plan accordingly
  • Share practical solutions across areas of work, including induction, training, supervision, protocol and staff competency
  • Clarify employer responsibility involving personal injury, litigation, or court proceedings

Dr Tony Zalewski, Managing Director, Global Public Safety

12:00 PM – 1:00 PM | Lunch break

1.00 PM – 4:00 PM | Workshop B: Ensuring the success of your events through best-practice security

Having a venue security plan matters more than ever before. Security can no longer be tacked on an after-thought for event planning. Venue threats may come from anywhere, as a result, ensuring there is a security plan in place. This workshop offers a guide to security planning – from petty crime to large-scale threats.

Key learnings:

  • Support security and safety at venues
  • Clarify the parameters for physical safety and security screening
  • Conduct gate security checks using screening devices, posting security officers at entrances, or securing the facilities against threats
  • Assess the potential for terrorist or shooting attacks
  • Ensure staff security as a key component of risk management
  • Invest in training at the outset, while staying alert to a changing environment

Kostas Kyrifidis, President, Victorian Security Institute

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Register 3-4 delegates and receive an additional 15% DISCOUNT off the standard price
Register 5-7 delegates and receive an additional 20% DISCOUNT off the standard price

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+61 02 9247 6000

In-Person & Live-Streamed

This is a hybrid event which offers
in-person and virtual experiences

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