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Patient Services Officer – Casual

Patient Services Officer – Casual

Australia > Brisbane

Are you ready to join the GenesisCare team? Read a bit more about the role below. We like candidates who take the time to get to know us so be sure to visit us at genesiscare.com.

About the services we provide here


We provide radiation therapy for more people in Australia, the UK and Spain than any other care provider. Across our global network, we carry out more than 350,000 radiation therapy treatments every year. But we want to help even more people. So we’re bringing our services to more places, including regional Australia, Europe and Asia. And we continue to treat everyone referred to us, whatever their financial situation.

The role

We are looking for an energetic, efficient and professional individual to join our Wesley centre as the Patient Services Officer. The Patient Services Officer provides administrative and general support to staff, patients and clinicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This is a casual position where flexibility with working days is required.

Reporting to the Senior Patient Services Officer on site and working as part of the broader Oncology team, this position will require a flexible and motivated individual, with strong organisational and interpersonal skills.

This role is based at our Wesley clinic however will require work at our clinic in Chermside in response to the demands of the practice.

What we’re looking for

  • Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred.
  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
  • Proven experience to work effectively both independently and in a team environment.
  • Knowledge of patient billing systems and related Medicare funding mechanisms.
  • Ability to use clinical administration systems, as well as Microsoft Office software
  • Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations values.
  • Flexible approach to work across both sites at the Wesley and Chermside.

If this opportunity aligns with your skills and experiences, (please click email Harriet Coxon, harriet.coxon@genesiscare.com)