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Administrative Assistant – Monash Health


Administrative Assistant – Monash Health Clerical & Administrative

Position Summary
  • 7 days per week

Acknowledging the vital role they play in providing healthcare to our community, Monash Health proudly supports the WHO 2021 International Year of Health and Care Workers.

  • Administrative Assistant Residential In Reach

The South East Public Health Unit COVID 19 is a newly established unit working to prevent and respond to the spread of COVID-19 in the south-east suburbs of Melbourne. In the future, the unit will likely play a pivotal role in the broader aspects of public health. We will operate across the south-east of Melbourne.

As we build an inclusive unit that embraces diversity and difference, we are looking for enthusiastic administration assistants to support the current Residential In-Reach team.

  • Expansion of role to cover 7 days per week
  • Play a key role in supporting the efficient running of Residential In Reach

About our Residential In Reach at Monash Health

Monash Health is the largest public health service in Victoria, employing over 18,000 people across a range of specialties.

Residential In Reach is a specialized and evolving non admitted service operating within Monash Health Community. The aim of the service is to prevent avoidable Emergency Department presentations for Residential Care Facility patients by offering an alternative specialized service. This service provides timely patient-centered care within their facility.

The Residential In-Reach team will support 120 aged residential facilities and 150+ disability facilities in our catchment.

About The Role

The role is to provide administrative support for the clinicians. This will including:

  • supply ordering
  • data entry
  • appointment booking
  • telephone contact with stakeholders regarding events
  • reconciliation of medical records

The position is a part-time ongoing role, with job share considered.

About You

You display strong computer skills, are a quick learner, have pride in your work demonstrated by attention to detail, great people skills, and enjoy variety in your role.

What You Need:

  • Certificate IV / Diploma of Business Administration (highly regarded)
  • Demonstrated experience in a healthy environment
  • Current Victorian Drivers license
  • Australian working rights

What We Offer:

  • access to Monash Health in-house learning portals to further expand your knowledge base
  • a supportive learning environment, should you wish to undertake studies

In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to onsite subsidised staff car parking and gym, uniform, and the Employee Assistance Program (EAP).

How to Apply

Monash Health recognizes the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System – e-mail applications will not be considered.
Existing Monash Health employees should apply using their Monash Health employee account. Please call Recruitment Services on 9265 2776 for assistance.

Offers of employment can only be made once all required probity checks have been completed. These include:

  • reference checks
  • a clear Police Check conducted within the last three months
  • a current Victorian Employee Working with Children’s Check (or proof of payment for same)
  • proof of immunization.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Apply NOW to join our Residential In Reach at Monash Health!

Selection Criteria:
–  Familiarity with Microsoft Office suite
– Victorian drivers license
– Certificate/diploma in business management
– Familiarity with patient-facing databases eg iPM, EMR, SMR
Helen Richards
Michelle Purtell
Acting Nurse Manager