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Healthcare HR/People/Culture Learning - Function

How Positivity Can Transform the Healthcare Workplace


Positivity can transform the healthcare workplace, according to a professor at Binghamton University, State University of New York. 

Nina Flanagan, clinical professor of nursing and program coordinator of the Adult-Gerontological Nursing Program at Binghamton University’s Decker School of Nursing, in researching the topic of positivity in the workplace, discovered that a positive mindset is vital for maintaining a productive and enjoyable work environment, especially in the healthcare field. 

It’s easy to be negative

Throughout her experiences working at various healthcare organizations, Flanagan noticed the prevalence of negativity and its harmful effects on both leaders and staff members. Since healthcare is a demanding business that constantly changes, Flanagan said it is easy for people to become frustrated and stressed, which ultimately creates a negative work environment. 

“It’s easy to be negative,” she said. “It’s much harder to go against the grain and be healthy, and positive, and look at things in a positive light. I think the lack of recognition is a lot of the reason why people get negative in healthcare. You hear a lot about what you don’t do right and not enough about what you are doing right.” 

However, Flanagan said it is imperative for people to alter their perspectives. 

“Our workplace environment feels unstable, and instability can invoke fear and anxiety. This affects the way we respond to change but being positive and reframing these situations can help to decrease some of the fear and anxiety,” she said. 

Although it can be challenging to stay positive in such a difficult field, Flanagan said the power of positivity should emerge from leaders in the workplace, with the message being consistent and clear. 

“[Negativity] can easily become a culture wherever you are working. To me, it has to be shed from the top, it has to be a leadership initiative. It has to be something that’s expected and understood,” she said. 

From there, the positivity will spread to others and reinforce a better mindset. Flanagan suggests several tips to improve positivity in the workplace, such as:

  • offering positive reinforcement
  • transforming complaints into gratitude and solutions.

These starting points can be applied to more than the healthcare field and offer ways for people to promote positivity. 


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