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Why should you attend?

Akolade’s 3rd Aged Care Workforce Forum has been strategically developed to aid in building effective strategies to develop and grow an efficient workforce to drive service quality delivery in aged care.
2020, and the Royal Commission is upon the industry. Let’s walk through with thought leaders the questions on everyone’s mind; how can we meet these new standards?
Then; delve deeper into how you can attract, train, and retain the right workforce!
  • 1. Address current and future competencies and skills requirements.
  • 2. Move towards customer directed care and services
  • 3. Strengthen Leadership and workforce engagement
  • 4. Implement new attraction and retention strategies for the workforce

2020 Speakers


Thoroughly stimulating and enjoyable with great networking opportunities.
Warrina Homes
This was an excellent forum. The quality of presentations were relevant to the industry space and thought provoking.
Lady Clark Centre
The forum shares a great insight into retirement living especially if you are new to the industry like myself. It also gives different perspective if you are an experienced member in the industry.
Australian Unity
The Retirement Living Forum was interesting, informative and motivating. I have come away with many areas in which we can look to make further improvements / enhancements to both our village and the services offered.
Beleura Village Mornington


18 August 2020
19 August 2020
20 August 2020

Addressing current and future competencies and skills requirements

Building a positive workforce environment

Post-Conference workshops

  • 09.00-12.00
    Workshop A: Storytelling: A powerful tool to drive employee engagement and pride, and to deliver great outcomes for your clients and residents

    To be an employer where employees are motivated, engaged and choose to work is critical in driving quality care.

    In aged care, if you want to ensure positive experiences and outcomes for your clients, you MUST inspire and empower your staff.

    You’ll leave this practical and engaging session with:

    • A clear understanding of the fundamentals of employer branding and storytelling, and the impact it can have for you
    • Practical steps to improve your employee engagement and recruitment results, and impact your customer experiences
    • The inspiration to go and make this happen, from real case studies and results, and stories you won’t forget

    Attendees will also get 3 free guides with practical employer banding advice and ideas

    Mark Puncher
    Chief Executive Officer  Employer Branding Australia 
  • 1:00-4:00pm
    Workshop B: Ensuring your frontline have the critical job role knowledge to deliver safe, quality care

    Australia’s aged care sector is currently undergoing a lot of change, with new regulations and processes for staff to keep up with. It’s vital to ensure that your employees have the right knowledge in order to deliver safe care. By attending this practical virtual workshop, you’ll gain the knowledge and tools to continuously support your staff in their learnings and developments.

    Attend this workshop and:

    • Discuss why a modern learning strategy relies on mobile devices
    • Learn how to move from a diet of training content downpours to 5 minute drips of continuous learning
    • Assess why eLearning by itself isn’t a sustainable approach to building frontline capability
    • Gain tools on how to use learning analytics as opportunities to coac
    James Stack
    Co-founder and Director OBVIOUS CHOICE