As the population of Australia ages, aged care facilities are under mounting pressure to provide superior services to customers in an increasingly competitive market. Service providers that succeed in the future will be those agile enough to harness the possibilities of new technologies and rapidly scale in order to meet new customer demands and attract government support. Technology has transformed the banking, airline, hotel, taxi, phone, photography and music industries, and now aged care needs to be disrupted.
Streamline organisational operations
Driving customer-centric care
Manage change within technology adoption
Maximise engagement with customer experience technology
Streamlining Organisational Operations
Customer co-design when developing and implementing technology
Understanding the benefits of virtual reality in aged care
Implementing software systems to help accreditation reporting and assessments
Delivering insights by aggregating different data systems
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