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Why should you attend?

As the population of Australia ages, aged care facilities are under mounting pressure to provide superior services to customers in an increasingly competitive market. Service providers that succeed in the future will be those agile enough to harness the possibilities of new technologies and rapidly scale in order to meet new customer demands and attract government support. Technology has transformed the banking, airline, hotel, taxi, phone, photography and music industries, and now aged care needs to be disrupted.

  • 1. Driving customer-centric care
  • 2. Streamlining organisational operations
  • 3. Managing change with technology adaptation
  • 4.Maximising engagement with consumer experience technology

2020 Speakers

Attend this summit and learn how to:

Streamline organisational operations

Driving customer-centric care

Manage change within technology adoption

Maximise engagement with customer experience technology


Aged Care Tech Forum was a great event to engage with different technology and service providers in the same field. The opportunities for future collaborations and discussions would be of great interest to anyone working in the industry.
Chung Wah Community and Aged Care
Great to meet likeminded colleagues from other organisations to brainstorm and unpick idea's in the smaller discussion groups.
Church of Christ
A good mix of providers presenting, and vendors on the trade floor. there was good discussion around royal commission and good opportunity to network with peers in other organisations

Agenda Overview

23 June 2020
24 June 2020
25 June 2020
1 July 2020
2 July 2020

Managing change within technology adaption

Streamlining organisational operations

Driving Customer-Centric Care



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