As the population of Australia ages, aged care facilities are under mounting pressure to provide superior services to customers in an increasingly competitive market. Service providers that succeed in the future will be those agile enough to harness the possibilities of new technologies and rapidly scale in order to meet new customer demands and attract government support. Technology has transformed the banking, airline, hotel, taxi, phone, photography and music industries, and now aged care needs to be disrupted.
Examine the impact of the Royal Commission on aged care technology and service delivery
Winning the war on talent acquisition
Tech and analytics to inform your people strategy
Culture, change and transformation
Managing an evolving and turbulent industry
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