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Important Information

Based on recent events and the rapidly evolving nature of the COVID-19 pandemic, we have decided to postpone the summit to later in 2020. We will announce the new dates once confirmed. If you have any questions, please don’t hesitate to get in touch: alex.naumovski@healthcarechannel.co 

Why should you attend?

As the population of Australia ages, aged care facilities are under mounting pressure to provide superior services to customers in an increasingly competitive market. Service providers that succeed in the future will be those agile enough to harness the possibilities of new technologies and rapidly scale in order to meet new customer demands and attract government support. Technology has transformed the banking, airline, hotel, taxi, phone, photography and music industries, and now aged care needs to be disrupted.

  • 1. Enabling innovation and technology investments in the aged care sector
  • 2. Technologies and innovations to support operational and business outcomes
  • 3. Improving quality in customer directed care through technology
  • 4. Technologies to help keep residents connected in aged care

2020 Speakers

Attend this summit and learn how to:

Streamline organisational operations

Driving customer-centric care

Manage change within technology adoption

Maximise engagement with customer experience technology


Aged Care Tech Forum was a great event to engage with different technology and service providers in the same field. The opportunities for future collaborations and discussions would be of great interest to anyone working in the industry.
Chung Wah Community and Aged Care
Great to meet likeminded colleagues from other organisations to brainstorm and unpick idea's in the smaller discussion groups.
Church of Christ
A good mix of providers presenting, and vendors on the trade floor. there was good discussion around royal commission and good opportunity to network with peers in other organisations

Agenda Overview

Conference Day One – Tuesday 23 June 2020
Conference Day Two – Wednesday 24 June 2020
Post – Conference Workshops – Thursday 25 June 2020

5 Reasons you should attend the interactive workshops:

  • Meet and be impressed by the amazing facilitators 
  • Connect with like-minded professionals and rekindle the fire and passion you have inside yourself for the profession 
  • Engage with all participants in an active learning experience that is worth more than a hundred PowerPoint presentations 
  • Grab the opportunity for positive interaction and collaboration that never seemed likely before 
  • Choose from the workshop that fits best your organisational goals 






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