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Shelley Youman contributor

Director of OneCommunity Our organisation is based in Newcastle, NSW and came about as a result of working for a large not-for-profit disability service in one of the NDIS pilot regions. We a saw the frustration and anxiety for people with a disability, their carers and families trying to ring around and find services only to be told the service was at capacity, or they couldn’t service their unique needs. This contributed to families not connecting with services and not utilising their NDIS plan, and a negative outlook towards the NDIS.